Privacy Policy

🔒 Your Privacy Matters

At Vatrer Power, we respect your privacy and are committed to protecting your personal information.
We only use your data to provide better products, better service, and a better experience.

We do NOT sell your personal information.
You are always in control of your data.

1. Introduction

This Privacy Policy describes how Vatrer Power (“we”, “us”, or “our”) collects, uses, and shares your personal information when you visit or make a purchase from:
👉 https://www.vatrerpower.ca


2. Information We Collect

We may collect the following types of information:

a) Information You Provide

  • Name
  • Email address
  • Shipping & billing address
  • Phone number
  • Payment details (processed securely via third-party providers)

b) Automatically Collected Information

  • IP address
  • Browser/device information
  • Pages visited and actions on site
  • Cookies and tracking data


3. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Provide customer support
  • Improve website performance and user experience
  • Send order updates and important service messages
  • Provide relevant offers (only if you opt-in)

👉 We do not spam and you can unsubscribe anytime.


4. Sharing Your Information

We only share your data when necessary, including:

  • Shopify (store platform)
  • Payment providers (secure transaction processing)
  • Shipping carriers (order delivery)
  • Analytics tools (e.g., Google Analytics)
  • Advertising platforms (e.g., Meta, Google Ads)

👉 We do not sell your personal data.


5. Cookies & Tracking Technologies

We use cookies to improve your experience, including:

  • Essential cookies (site functionality)
  • Analytics cookies (performance tracking)
  • Advertising cookies (relevant ads)

You can control or disable cookies via your browser settings.

For users in certain regions (e.g., EU), we will request your consent before using non-essential cookies.


6. Your Privacy Rights (CCPA & GDPR)

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of your data
  • Request deletion of your data
  • Opt-out of marketing communications
  • Withdraw consent at any time
  • Request that we do not sell/share your data

To exercise your rights, please contact us:
📧 vatrer-ca@vatrerpower.com


7. Do Not Sell or Share My Personal Information

If you are a California resident, you have the right to opt out of the “sale” or “sharing” of your personal information.

To submit a request, please contact:
📧 vatrer-ca@vatrerpower.com


8. Data Retention

We retain your information only as long as necessary:

  • Order data: for legal, tax, and warranty purposes
  • Customer service records: to support future service
  • Marketing data: until you unsubscribe


9. Data Security

We take data protection seriously.

We use:

  • Secure servers
  • Encrypted transactions (SSL)
  • Access control systems

However, no method of transmission is 100% secure.


10. International Data Transfers

Your information may be transferred to and processed outside your country, including the United States.

We ensure appropriate safeguards are in place to protect your data.


11.Access and Correction of Your Personal Information

Under Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to request access to the personal information we hold about you, and to request that any inaccurate or incomplete information be corrected.

How to make a request:

  • Account holders: You can review and update most of your personal information directly by logging into your Vatrer Power account and editing your profile details.
  • All users: You may also submit an access or correction request by contacting our Privacy Officer at vatrer-ca@vatrerpower.com or by using the contact form on our website. Please include enough detail for us to identify you and locate the relevant information.

If you request a correction, please explain the inaccuracy or omission and provide supporting documentation where appropriate. We will respond within the time required by applicable law, and in any event within 30 days, unless an extension is permitted and you are notified.

If we deny your access request or refuse a correction, we will explain the reason. Where a correction is refused, you may challenge our decision, and we will record the unresolved challenge in our records and, where appropriate, inform any third parties to whom the information was previously disclosed.

Opt-Out of Interest-Based Advertising

We may use cookies, pixels, and similar technologies to deliver interest-based advertising—meaning ads tailored to your inferred interests based on activity across sites over time. Under Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to opt out of this practice, and your choice takes effect immediately and is persistent.

Industry opt-out tool (recommended):
Visit the Digital Advertising Alliance of Canada (DAAC) WebChoices tool at https://optout.aboutads.info/?locale=en-CA. This tool lets you opt out of interest-based advertising from participating companies. Because opt-out preferences are stored in cookies, deleting cookies may reset your choices. To help preserve your opt-out, DAAC also offers a browser extension: Protect My Choices.

Browser and device settings:
You can also limit or disable cookies and tracking through your browser settings. On mobile devices, use your device’s advertising or privacy settings. Please note that blocking all cookies may affect certain features of our website.

Contact us directly:
If you have difficulty using the tools above, contact our Privacy Officer at vatrer-ca@vatrerpower.com and we will assist you in exercising your opt-out choice.

What opt-out means:
Opting out of interest-based advertising does not mean you will stop seeing ads. It means the ads you see may be less relevant to your interests. Opting out will not affect your ability to use our website or services.

Quebec residents:
If you reside in Quebec, profiling technologies used for targeted advertising may require your opt-in consent under Quebec privacy law, rather than opt-out. Where applicable, we will obtain your express consent before using your personal information for such purposes.


12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.


13. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us:
📧 vatrer-ca@vatrerpower.com
🌐 https://www.vatrerpower.ca
📞 +1 (818) 858-7258 (9:00 PM - 5:00 AM EST)